For more information: info@sicilyfamilytour.it | +39 333 541 3961


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WHERE WE ARE

EMAIL & TELEPHONE

 

info@siciliafamilytour.it

+39 333 541 3961

 

info@siciliafamilytour.it

+39 333 541 3961

Claire in Sicily - From Sicily to the World! 

Claire in Sicily - From Sicily to the World! 

Acireale, 95024- Catania

Information and contacts


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www.siciliafamilytour.it @ All Right Reserved 2023 | Sito web realizzato da FLAZIO EXPERIENCE

www.siciliafamilytour.it @ All Right Reserved 2023 | Sito web realizzato da FLAZIO EXPERIENCE

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WHERE WE ARE

TELEPHONE AND EMAIL

CONTACT US ON:

Acireale, Catania
 

info@siciliafamilytour.it

+39 333 541 3961

TELEPHONE AND EMAIL

The cost of the service includes:

 

All services specified in the itinerary:

 

  • play kit (where present)
  • helmets and torches for cave entry
  • family friendly nature guide service
  • taxes

 

The cost of the service does not include:

 

  • transfer to/from Etna
  • any entrance fees, cable car ride, jeep supplements, etc.
  • meals, drinks, tips, rentals and extra equipment

 

Reservation and Cancellation Policies

 

A deposit of 50 euros is required at the time of booking, to be paid by bank transfer or credit card. The balance must be paid within 48 hours of the date of the booked excursion, always by bank transfer or credit card. The reservation can be canceled free of charge by communicating at least 48 hours before the date of the scheduled excursion.

In case of cancellation after 48 hours from the date of the service or no-show on the morning of the excursion or tour, no refund will be provided.

 

Sicilia Family Tour will fully refund the participation fee without penalty in the event that the excursion cannot take place due to force majeure, such as adverse weather conditions, with the decision made before the date of the service . No refunds will be given for sudden, unforeseen adverse weather conditions during the tour.

 

Sicilia Family Tour reserves the right to make changes to the itineraries even during the excursion, if the naturalistic guide deems it appropriate or due to reasons of force majeure. Sicilia Family Tour declines all responsibility for damages suffered by travelers due to the fault of third parties or due to force majeure. The conduct of excursions on Etna is always subject to the decisions of the guide who will accompany the group, guaranteeing the flexibility to vary the itinerary based on the safety conditions deemed necessary.

OUR HOURS

From Monday to Friday:


from 9.30 to 13.00

from 3.30pm to 7.00pm

We only receive by appointment, for further information you can contact us by phone, via Whatsapp or via the website!